Groups for Enterprise Accounts¶

Introduction¶

This document explains how to administer your company user group with the Groups page.

Access Requirements¶

The Groups page is available to Admins and Moderators only.

Member is the default user type, and has access to products assigned by Admins and/or Moderators, but cannot access the Groups page.

Contact enterprisesupport@domaintools.com for help creating new Group Admins or promoting users to Group Admin.

Access the Groups Page¶

Log into your DomainTools account via https://account.domaintools.com/ or https://research.domaintools.com/, open the ACCOUNT drop-down menu at the top right of the page, and select 👥 GROUP ADMIN. Or directly access the Groups page at https://research.domaintools.com/group/.
The Groups page displays current group admins, moderators, and members.
View details such as Email, Full Name, and Last Login
Carry out actions, including: add a new user; resend a password reset or an activation email; set permissions for configurable web products (currently: Iris Detect).

Manage Users¶

Most users will only need to be a group member. If they require the ability to add or remove new users, then add the user as a moderator. Users can be changed to group moderator or changed back to group member after they have been created.

Create a Group Member or Group Moderator¶

Select the Add Member button at the top right of the page, fill in the required information, select the user level (Member or Moderator), and select SUBMIT.
A success message will display on the bottom-right corner of your page.

Create or Remove a Group Administrator¶

Contact enterprisesupport@domaintools.com for help creating new Group Admins or promoting users to Group Admin.

Modify User Permissions: Members and Moderators¶

Click on the user's row in the Groups page to open the details modal. Navigate to the User Level section to change their access level.

Remove a User: Members and Moderators¶

This action is destructive; please proceed with caution.

Click on the user's row in the Groups page to open the details modal, and select the 🗑️ REMOVE button.
Select YES, REMOVE THIS USER and your user will be removed without further confirmation.

Modify User Permissions for Web Tools¶

User permissions can currently be edited for the Iris Detect web interface.

Iris Detect¶

All users can view all results from all Iris Detect Monitors. Admins and Moderators can provide or revoke the following permissions.

Click on the user's row in the Groups page to open the details modal, scroll to USER PERMISSIONS, and under the Iris Detect Monitor Product section:

Manage Iris Detect Monitors: Create new monitors; edit or delete existing monitors
Add to Watchlist and Ignore Domains in Iris Detect: Add domains to your company group's watchlist; ignore domains surfaced by a watchlist
Escalate Domains in Iris Detect: Block domains; submit domains to Google Web Risk. This requires the previous permission as all escalated domains are added to the watchlist.

Resend Emails for Password Activation or Reset¶

Users can request their own password reset on the login page.

Admins and Moderators can trigger a user's password reset from the Groups page:

Click on the user's row to open the details modal
If the user is active, the details modal will display the option to "send password reset email". If the user has not activated their account, the modal will display the option to "send activation & password reset email"
Users that have not activated their accounts have a "⚠️ this user is unconfirmed" note in the details modal

Troubleshooting¶

Please have a Admin or Moderator contact enterprisesupport@domaintools.com for any issues managing user accounts.