Group Management for Enterprise Accounts¶

Introduction¶

This document explains how to administer your company user group with your Group Management Page.

Access Requirements¶

The Group Management page is available to Admins and Moderators only.

Member is the default user type, and has access to products assigned by Admins and/or Moderators, but cannot access the Group Management page.

Contact enterprisesupport@domaintools.com for help creating new Group Admins or promoting users to Group Admin.

Access your Group Management Page¶

Log into your DomainTools account via https://account.domaintools.com/ or https://research.domaintools.com/, open the ACCOUNT drop-down menu at the top right of the page, and select 👥 GROUP ADMIN. Or directly access the Group Admin page at https://research.domaintools.com/group-management/.
The Group Management page displays current group admins, moderators, and members.
View details such as Account ID, Email, Full Name and Last Login
Carry out actions, including: add a new user; resend a password reset or an activation email; set permissions for configurable web products (currently: Iris Detect).

Manage Users¶

Most users will only need to be a group member. If they require the ability to add or remove new users, then add the user as a moderator. Users can be changed to group moderator or changed back to group member after they have been created.

Create a Group Member or Group Moderator¶

Select the + Add Member button that is right-aligned with either the Members or Moderators section, fill in the required information, and select SUBMIT.
A success message will display on the bottom-right corner of your page.

Create or Remove a Group Administrator¶

Contact enterprisesupport@domaintools.com for help creating new Group Admins or promoting users to Group Admin.

Modify User Permissions: Members and Moderators¶

Modify a user's permissions in two ways:

Drag and drop users between the Member and Moderator sections in the Group Management Page to change their access level.
Edit the user with selecting the ⚙️ EDIT button next to the user's line entry on the Group Management Page. Navigate to the User Level section of the menu that appears.

Remove a User: Members and Moderators¶

This action is destructive; please proceed with caution.

Select the ⚙️ EDIT button next to the user's line entry on the Group Management Page, and select the 🗑️ REMOVE button.
Select YES, REMOVE THIS USER and your user will be removed without further confirmation.

Modify User Permissions for Web Tools¶

User permissions can currently be edited for the Iris Detect web interface.

Iris Detect¶

All users can view all results from all Iris Detect Monitors. Admins and Moderators can provide or revoke the following permissions.

Select the ⚙️ EDIT button next to the user's line entry on the Group Management Page, scroll to USER PERMISSIONS, and under the Iris Detect Monitor Product section:

Manage Iris Detect Monitors: Create new monitors; edit or delete existing monitors
Add to Watchlist and Ignore Domains in Iris Detect: Add domains to your company group's watchlist; ignore domains surfaced by a watchlist
Escalate Domains in Iris Detect: Block domains; submit domains to Google Web Risk. This requires the previous permission as all escalated domains are add to the watchlist.

Resend Emails for Password Activation or Reset¶

Users can request their own password reset on the login page.

Admins and Moderators can trigger a user's password reset from the Group Management Page:

Select the ⚙️ EDIT button next to the user's line entry on the Group Management Page
If the user is active, the EDIT panel will display the option to "send password reset email". If the user has not activated their account, the panel will display the option to "send activation & password reset email"
Users that have not activated their accounts have a "⚠️ this user is unconfirmed" note in the edit panel

Troubleshooting¶

Please have a Admin or Moderator contact enterprisesupport@domaintools.com for any issues managing user accounts.